All employees of the organization must be made aware of the environmental policy, its contents, liabilities, interested parties, and potential future liabilities. This includes the employees' responsibilities towards the EMS, how their performance may affect it as well as the consequences of nonconformance.
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The organization's objectives need to be clearly communicated to create this awareness throughout all levels of the organization.
It is important to note that people are aware of both of the organization’s EMS requirements as well as the consequences of nonconformance with those requirements.
Awareness training is intended to provide an overview of the organization’s environmental policy, objectives and targets, and overall EMS.
Our Competence & Awareness Procedure is proven to work.
The requirements for awareness training apply to all employees (internal and external) including those whose work may cause significant environmental impacts or safety risks.
Your organization must ‘establish and maintain procedures to make its employees and members at each relevant function and level aware of’:
Your awareness training may also include additional elements that address:
Training does not need to follow the traditional format of long classroom sessions.
Training may be offline or online. Video streaming training is becoming more and more popular.
Other methods to promote and reinforce the EMS awareness training include apps, online quizzes, email questionaires, posters, newsletters and informational meetings.
Our Competence & Awareness Procedure is proven to work.
This requirement is cimilar, but Different to Previous Version of ISO 14001:2004 Clause 6.2.2 - Competence, training and awareness.
However, the previous version was limited to the organization’s own personnel.
In ISO 1400:2015 you need evidence to confirm that this requirement has been applied to include everyone who works on your organization’s behalf that affect the conformity of your organization’s EMS or products.
All of the ISO 14001 clauses are fully-documented and explained in our Environmental Management System Template (EMS).
We have procedures, templates, checklists, process maps, forms and gap analysis tools to help your documentation without missing a single input or output.
Before you invest all the hours reinventing the wheel, before you spend countless dollars outsourcing the task — try our templates.
Updated: 26th February 2022
Author: Richard Keen
Richard is our Compliance Director, responsible for content & product development.
But most importantly he is ISO's biggest fanboy and a true evangelist of the standards.
Learn more about Richard
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Instead of trying to create everything you need to follow this process from scratch, use ours. We have procedures, templates, checklists, process maps, forms and gap analysis tools to help you control your documented information without missing a single input or output.
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| QMS ISO 9001 |
EMS ISO 14001 |
OH&S ISO 45001 |
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Competence & Awareness Procedure The purpose of this procedure is to define your organization’s process for undertaking the necessary actions and responsibilities for ensuring that the competencies needed to meet customer and other external or internal requirements, applicable to our business, are defined and actions are taken to meet these needs. This procedure also defines the responsibilities for planning, reporting and retaining associated records. Forms & Reports also included:
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